Terms & Shipping

Refund Policy,

Sorry but I now charge 3% for any refund so if a refund is needed for any reason including a wrong address you provided   you will not receive 3% of the total amount ordered from me.

I do not and will not change your address if you sent me the wrong address, this is paypal’s rules.




Speed of Shipping
At this time we are 4-6 weeks out from shipping. An email is sent from paypal and fedex the day we ship.
If you would like to know how long it will be please send us a email at pvccages@charter.net

The Shipping price is included for all products in the lower 48 states.
Canada shipping is $120 – $200 extra per cage and includes clearance fees and taxes.
I do not ship to any other countries.


Terms and Conditions

All orders are insured for full purchase price. All goods are guaranteed to arrive in good condition. If you have any damage, you must contact us immediately. If you have any damaged products you must keep ALL packaging and the damaged parts, these things are required for a damage claim. Pictures of damage will also be required and emailed to us. If you do not do these things then you will be responsible to pay for replacement parts. Refund or replacement will be at PVC Cages discretion.

Return / Refund Policy

Due to the risk of damage/loss to cages being shipped back and the significant loss of our initial shipping and packing expenses we can not accept returns on these items.


After a short period of time after you order, I may have purchased or reserved parts for your cage,  and if you wish to cancel your order then I can not refund your order, I can sell your cage to the next person and then refund your money but it is hard to say when that will happen.

Sorry but I am a small business not a corporation.